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@Qwaider back to it's rightful place

By: Qwaider

On:Sunday, May 31, 2009 10:57:29 AM
In:Thoughts
Viewed: (5253) times

Currently 4.7/5 Stars.
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Rated 4.7/5 stars (91 votes cast)

Someone decided to "squat" my name on Twitter, little did they know that it's against the terms of use. But that's not how Twitter support proved to be stellar! They responded in due time and cleared everything up. Now, the name @Qwaider is with its rightful owner

Sure, I had to send a photocopy of my driver's license, last 4 paystubs, 3 electric bills and confirm through an SMS message. But at least they responded and, get this, evicted the person who was squatting my name on Twitter. How much better would this get?

Well, it got even better. The change was seamless, painless and my followers didn't even notice a thing. They're now just following me!

Did someone steal your Twitter name or any other identity? Have you felt that someone has impersonated you? Don't just stand there, do something about it. Contact support and just as you can see it works, it really works!

Not to pass this opportunity to rant at my other brush with support, but this time it was the idiotic hotmail support. Gosh these guys are clueless!

So, recently Hotmail announced that they will support pop mail for free for their users. I thought, great. (it used to be $19.99/year). So I set up my pop account on my phone and a day later, I wasn't even able to check my mail through the web!

I NEVER had an issue with hotmail in a good 15 years! It's been reliable and humming like a champ. So I decided to contact support through my backup mail. They looked into it, and thought I should get them some "Fiddler" capture and Log files. I thought. Why do I, the client, have to do these things? The problem was clearly on their side!!

I complied, then they confirmed that I have "exceeding my sync limit". WHAAT!? First of all why would there be a limit in the first place? Like I would abuse MY OWN EMAIL to the point that I would lock myself out? Who's the genius who thought this was a good idea? And even if that was the case, WHY would I be locked out permanently? This is idiotic!

Lastly, how come I didn't get a meaningful message telling me what's wrong? I'm sure it's there, it returned an error message that could have said, "You exceeded your sync limit you moron".

Anyway, long story short, and 37 emails later. My account was restored, and I vowed to NEVER, EVER use stupid old insecure POP for anything

Moral of the story, Support is never created equal

Next episode, my quarrel with AT&T

Memories....

#1
Mab3oos
Said
On: 5/31/2009 12:22:43 PM
SpamScore=[-1.5]

that's exactly why I did it. I never cared for twitter. But, the thought that someone could take it away and impersonate you is the real motivation.

as for hotmail, how about I send you a gmail invite. free of charge. just for you.

#2
za3tar
Said
On: 5/31/2009 12:26:22 PM
SpamScore=[-1.68]

You seriously had to send in your last 4 pay stubs and 3 electric bills and such ? I am obviously using a pseudonym online and some guy has stolen that and i don't know how to get it back.

#3
Qwaider
Said
On: 5/31/2009 6:19:41 PM
SpamScore=[-41.45]

Garfan
In the case of pseudonyms. I think it's much more difficult.
As for Hotmail, please refer to "15 years" part above. I already have few gmail-email-accounts. You want a few invitations let me know :)

Za3tar
No, I didn't, :) I was just stretching it a bit :). I understand what you're saying, Za3tar might be harder to get also. Unless you register it as a trademark. Then, no one can take it (I think it's like $5 to do that)