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« The dirty hands that work in the dark....Little trick that makes search engines go crazy about your blog »

Why I don't trust Arab online services


    • Currently 4.5/5 Stars.
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    Rated 4.5/5 stars (124 votes cast)

    I just can't get my self to trust the Arab online services for many reasons. They're emerging, they're growing, but this one area that I fear that I'm never going to venture to.

    And here is why...

    Privacy

    Privacy is the next big buzzword that you're going to be hearing about from now on. It will by synonymous with security and is a great concern for great deal of researchers and experts mainly because the world as we see it today. Is going to continue to morph to depend more on alternate methods of identity. With Privacy as it's cornerstone. Someone who has your information has the ability to steal your identity. Which will be catastrophic in the future. But that's not all

    Lets face it, for Hotmail, I'm just a figure, no one is going to be interested in what I have in my inbox. But I sadly can't say the same about Arabic services... That's just the way it is. All you have to do is cross the wrong people. Who may not even be the decision makers or the admins themselves but they know a friend of a friend of their girlfriend, and now .... they know everything about you

    When I establish an account at Google, Facebook or even my space. I know that my private information is going to continue to be my private information. Someone accessing it illegitimately might be subject to very harsh disciplinary actions, and might do jail time.

    I can't feel the same about my information on ANY Arabic social or online server. So I stay away.

    Quality

    The Quality of a service that is pumping millions into their online presence is something you can feel. Even though the services grow and prosper. Their quality usually gets better as economies of scale starts kicking in. Sadly, this is not the case for Arabic online services and the results are disappointing

    Accountability

    When something goes wrong. I know where to go to normally when dealing with an international company. I deal with a company and not an individual. So I know that even if someone is not there, things will still function. But sadly that's not the case with Arab online services where accountability is really not that clear, and knowing people is the only way to get things done.

    Reliability

    International services are monitored world wide not only by the company, but by it's competitors, media and many other sources that ensures their reliability is always top notch. Even then, issues happen. Sadly, this is not the case for Arab online services. Which are usually financially strapped to allow for detailed disaster recover procedures.

    Security

    This is the main area where I have severe doubts. Most international companies will have specialized security teams that are tasked with the hardest of all tasks. Security. Sadly, security is barely breaking the service in the Arabic online services and therefore that means that there is a threat on so many levels for anything the customer receives.

    Sustainability

    Not this is a serious issue. How do I know the company is going to be there 2 months, 3 months, 4 years from now? It's true that this can't be guaranteed anywhere, but in the case of international companies people seem to uphold themselves to a higher standards in front of their stakes holders

    Neutrality

    As we know in our socially, politically and economically torn part of the world, the neutrality of the company can't be maintained. One day they might be in one boat, the next day in a completely other boat. There are no guarantees!

    Business ethics

    Sadly, business (online or otherwise) are run like a person's personal sock drawer. If he's happy with someone, he'll provide exceptional service. If not, well, lets just say you might find yourself on the street! Your account blocked, deleted or exposed. No justification is needed. All you have to do is engage with one of the decision maker in the company, and poof, you're history.

    Geopolitical pressure

    Sadly, local authorities will eventually have the upper hand over whoever is dealing with the Arabic online services. The implications of freedom of speech, personal liabilities, and numerous other civil and political considerations will get to you. Where as in international companies that isn't as bad

    Conclusions...

    It will be a long time before the Arabic gain my trust. There needs to be mechanism placed in effect to make sure these contention points are mitigated before they can prosper and take their place among the mega services worldwide

    Other Memories Documented on January 10
    « The dirty hands that work in the dark....Little trick that makes search engines go crazy about your blog »

    Memories....

    • #1
    • أنونيموس
    • Windows Internet Explorer
    • Said
    • On: 1/10/2008 3:22:50 AM
    I remember back in high school one of my friends out of the blue told me not to create an email account with this Arabic site we went to for music. Apparently her cousin ran it and he told her that he reads everyone's emails...!

    But really, there are some reputable sites that I visit and even feel comfortable making purchases through, so I guess ultimately - it depends.
    cut them some slack Qwaider. you probably know my grandmother's name by now!

    Everybody knows that privacy has no place on the net. Even with facebook and other social networking sites.
    No, I will not cut anyone some slack. These are serious issues that stand between the services and International-stardom. Once these are taken care of, they will have a future

    I prefer some john doe to read my intimate information on my email, than ibin-3ammi who knows everything about my family and can and WILL use these things against me.

    You gotta understand that I'm not stating these with the purpose of bashing these service. But to provide them with some honest, professional feedback. Things that the can do to better themselves and their services
    "Sadly, business (online or otherwise) are run like a person's personal sock drawer." LOOOOOOOOOOOL - Amen to that!
    I just purchased VOIP time from an "individual" in Jordan. He claims to be a friend and "brother" of my Fiance.  He sold it to us prior and he quadrupled the rate without notice, but felt justified because we only has the verbal agreement and had yet to pay him.  We complained; he did nothing, and we used it up (i live in Ca. and my fiance' lives in Jordan. After that, i decided to talk to him and tell him this is not the way to do business, and we would like to continue doing business with him if he willing to go back to the original rate or at least bump it up moderately.  So we bought $100.00 and he kept the rate and everything was great.  when we sent him the $100.00 we told him just go ahead and take the $30.00 our that we owe; he said "don't worry about it, you just bought a lot more from me so it's ok"  we thought he was finally feeling bad about raising it four times without notice so we accepted.  so our new "negociated rate" was in place and honored until completion.  Last week we purchased another $100.00 from him.  Now here we are one week later and this is what he has done:

    sent an email stating that 'supposidly his costs fluxuate (which was not part of our deal, and they didn't happen to flutuate all those other months at the old rate) and he just pulled $30.00 out for the original $30.00 he said he didn't want becasue of the over charge and misunderstanding!!! by the way, not only did we offer to let him take it from the last one hundred and he said no, but my fiance offered him in person the last time he saw him.  So one week later we went from $100.00 in our account to $64.00 and we've barely used it.  i feel like i've been robbed.  I feel like i bought something from someone and it was fualty or broken so that person said, don't worry about paying me the product was lacking, and then i trust them to watch my purse at a cafe while i go to the ladies room, and i come back to find that he stuck his hand in my purse and took the 30 dollars he said he didn't want.

    I AM FURIOUS!!! DOES ANYONE KNOW WHERE I CAN COMPLAIN IN JORDAN?? IS THERE A BETTER BUSINESS BUREAU, OR ANYTHING.  HE ACTUALLY HAS AN OFFICE IN CANADA I THINK (IT'S MOST LIKELY HIS PARENTS BATHROOM) BUT I CAN'T STAND THIS.  IT'S WHY WE, AS ARABS WILL NEVER SUCCEED THE WAY OHTER NATIONALITIES DO.  I WILL NEVER EVER DO BUSINESS WITHOUT A WRITTEN CONTRACT WITH ALL THE TERMS.  THIS PERSON IS THIEF, BY THE WAY DID I HAPPEN TO MENTION THAT HE IS DOING ALL OF THIS AT A HORRIBLE TIME, AS MY FIANCE JUST HAD A VERY CLOSE RELATIVE PASS AWAY AT HIS HOUSE WHILE SHE WAS VISITING THEM.  HE HAS NO HEART!!!
    Well, as far as I know, it's illegal to resell voip devices in Jordan without a license. That alone is enough to get him in so much trouble and possibly do jail time.

    But I guess you're right, we need to always check and double check the terms and conditions of every contract that we should have in writing.
    You too can have your Memories Documented

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