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How rude!

By: Deemco

On:Thursday, November 22, 2007 12:54:33 AM
In:Thoughts
Viewed: (7424) times

Currently 4.7/5 Stars.
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Rated 4.7/5 stars (122 votes cast) Thanks for your vote!

One of the subjects I'm currently taking in university is Strategic Management. Our class has been divided into a number of groups and each group has to do a field research on one of 3 Jordanian companies. My group has been assigned to Royal Jordanian Airlines. So my team mate and I went to their office today and I can't believe how we were treated.

First of all, it took us forever to reach the offices which are located in the Iskan complex in Shmeisani. We'd go to one person and they'd send us to another person who would refer us to another person. Ugh! They drove us crazy! Not to mention that they didn't give us much attention. Once they found out why we were there, they gave us this weird look. Then they sent us to sit in a room and wait for the person in charge to come and talk to us.

We sat there and waited. Not knowing who to expect. Everyone that passed by stared at us as if we were aliens or something. Then finally a guy came and asked us what we needed. We told him that we're doing a research and we need blah blah blah and information. He listened to everything I had to say and then looked at me and said "Hala2 jeeto?" (Now you come?) As if we're insane. I didn't understand what he meant, and judging from the look on my friend's face, neither did she.

He then looked at me and said "I advise you to choose another company". We were like "WHAT? WHY?" and he said "We don't have time for this". "It's the end of the year and we're busy". "We have balances to take care of and things". "People barely have enough time to sleep". "None of the workers have time to sit and talk with you". As simple as that. He was so rude! Even his tone and attitude while talking to us. As if he was talking kids. I honestly felt belittled by him. As if he looked down upon us, as if we're not worthy of his precious time. I just stood there in disbelief... staring at him. Was this guy serious? I showed him a paper from my university signed by my professor, but he didn't care. We were seriously offended.

My professor warned us that RJ might give us a hard time, but I never expected to be treated in this way. Unbelievable and so rude! I honestly feel that they are unworthy of my time. I'm sure other companies would be more than happy to help us and would encourage us. With people like this, Jordan will never become a civilized country. We are the future! We're studying so we can build ourselves and become successful people.

People like that man only discourage us students. We need to apply what we learn in class to truly understand what we are being taught. I'm so angry! The rest of the team wants to try again through some people that they know at RJ, but I am no longer motivated to work on this company after this experience. I intend on speaking to my professor tomorrow in hopes of changing the company we are working on. Such people do not deserve any effort to be spent on them!

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« بدنا انتخابات كل شهر

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Memories....

#1
Oriental Arabesque
Said
On: 11/22/2007 7:33:12 AM

ya 3aib el shoum wallah!! 3an jad this is so rude...he could have delivered his message in a better way! and he could have offered to take your email or any contact and send you this information if he didn't have time for this when you went there!
ya3ni there are many ways..bas mu heik!

#2
kinzi
Said
On: 11/22/2007 7:51:56 AM

Deemco, I am so sorry for this treatment. Had you contacted them beforehand? Sometimes the public relations people put up a better front. Hang in there, success is the best revenge...you may be this guy's supervisor someday!

#3
chikapappi
Said
On: 11/22/2007 8:20:53 AM

Kinzi's right girl.. don't give up! law ana, kent 3a6eeto a piece of my mind! khalleene ashoof sho bya6le3 ma3o teb2a!!

#4
saraab
Said
On: 11/22/2007 8:48:20 AM

they are afraid of scrutiny. they are afraid that you may never fly RJ when you learn more about how the fly their birds. they are afraid you discovering that only 5% of their workforce is essential and the rest are "managers" who do nothing. they are afraid you will discover that the notorious Jordan TV is more productive and efficient than Royal Jordanian Airlines. Hala 3ammi.

#5
bluelilly
Said
On: 11/22/2007 9:06:37 AM

you remind me when we went to greater amman municipality and ministry of works for such info they were taking us from directorate to another and no one has the info you need and when we told the prof he said it`s ur problem not me

#6
sam
Said
On: 11/22/2007 12:13:41 PM

yeh that is pretty rude!! did u book an appointment to speak to someone?? hubby's cousin's wife works for RJ....and she is super nice..i cant imagine her working with jerks....

#7
Deemco
Said
On: 11/22/2007 5:05:34 PM

Whenever we told the people at RJ that we were doing a research for university they simply refered us to someone very nicely. But when we finally reached the person in charge at the Human Resources section we were turned down. He was so rude too! Ya3ni he could have at least said it nicely! He didn't even apologize! All he said is "we don't have time for this". I asked him if we should come back later, but he said no one has the time to even sit down and talk to you. We're gonna try again, but if we get the same response, they'll be getting a piece of my mind!

#8
psg
Said
On: 11/22/2007 6:53:56 PM

u've said it !! they don't deserve any of YOUR time..
good luck with ur next company :)

#9
Fire-Faten
Said
On: 11/24/2007 3:16:09 AM

Goghha ... Goghaaa
You sound like a 2 year old toddler. Did they take your toy from you and now you're crying? Boo hoo hoo

Isn't it enough that you're wasting their time. with your .. games? People are trying to work there and you're upset that they didn't help1? What did you expect? Someone put you on their lap and have someone do your work for you??

Grow up!

#10
tinkerbella
Said
On: 11/24/2007 4:22:27 AM

Oh wow, that was so incredibly rude! When you were saying how they referred you from person to person, it reminded me of the nightmarish way anyone gets treated in a gov office in JO.
Saraab is prob right, they know that they do shoddy work, n they dont want to ifda7 7alhom and of course, the arab practice of having useless "managers" that far outnumber the ppl who actually work...ugh.

It really is so sad, you look at companies here who invite college students to intern at the companies so they can learn the workings of how the "real world" works an apply what they have learned theoretically (the only way to really learn!). In fact, companies often offer paid internships, as they not only allow ppl to learn about the company's work but also train them so that they can one day work and integrate successfully into such a company.

Now if only we could apply sth like that back in Jordan, having the current business leaders teach the future business leaders. Balash... perhaps we can simply learn their manners, manners that are actually required of us by our very own religion!!! bs we are too concerned with applying the more important American ways of clubbing and dressing to be concerned with silly ideas of business practices and manners.

Very sad wallahi

#11
Deemco
Said
On: 11/24/2007 2:28:23 PM

psg: thanks, hopefully next time we'll get better treatment.

fire-faten: your comment was unnecessary. I have every right to be upset because we were treated in a very rude way and as you can see many people agree. I am surprised by your ignorance "People are trying to work there and you're upset that they didn't help1? What did you expect? Someone put you on their lap and have someone do your work for you??"
I am doing my work myself, I only need some information which I can only get from them in order to do my research and analysis of the company. This has been assigned to me by my university professor so we may learn to apply what we are taught. I assure you it's no fun and games.
The company has a social responsibilty to open doors for students who are learning to work in the world of business. RJ should feel honored that we choose them as an example to learn from. Even if they didn't have the time, he could have said it nicely!

tinkerbella: I know! Everything here in Jordan is complicated.
"Now if only we could apply sth like that back in Jordan, having the current business leaders teach the future business leaders. Balash... perhaps we can simply learn their manners, manners that are actually required of us by our very own religion!!! bs we are too concerned with applying the more important American ways of clubbing and dressing to be concerned with silly ideas of business practices and manners."
So true and indeed so sad! If things stay like this, we'll never progress and be a well developed country.

#12
Qwaider
Said
On: 11/24/2007 8:20:55 PM

I'm not taking sides here. But I just want to say couple of words
Deemco, you shouldn't get upset or frustrated. This is how things are when you're asking things from people. You will need to go back there over and over and tolerate their bayakha until you get what you need. Remember YOU need them. YOU need the mark, not them. They don't care, and it's obvious. Rude or not, you still need them

Your University professor has no jurisdiction at RJ, He is also appealing to them to assist, he's not their CEO or someone with authority over them, he can't do more than -nicely- ask. And they have the right to say no!

No company feels that they have a responsibility towards anyone. It's voluntary. If they don't want to help, it's their right and prerogative. People can't argue with you when you're well within your rights.

If they are "mish fadyeen" Try again some other time. If they're not willing to cooperate then there is really nothing you can do here. And I don't find it rude at all. It's they're right. We're just not used to hearing NO, Mish fadeelak in our society!

#13
طفيلي( ahmad)
Said
On: 11/24/2007 10:36:48 PM

I agree with Qwider because you can not force people to help you. RJ is a private company and staff are assigned to certain jobs. I think you should blame your uni and your teacher for sending you to place where there is no connection or agreement between two them.By the way, you did not mention in your article that you took an appointment with them. If I was in this situation, I would call them in advance for taking an appointment or if it is ok to visit them.

#14
Deemco
Said
On: 11/26/2007 9:01:43 PM

Qwaider, the guy could have said it nicely that they were too busy. We haven't given up just yet, we're trying again. Hopefully things will work out inshallah.

#15
Qwaider
Said
On: 11/27/2007 12:58:33 AM

Just don't give up! Throughout your life, you will be faced with so many bone heads. If you give up when you face an asshole here or a moron there. You will not be able to finish anything!

#16
Maher
Said
On: 1/4/2008 3:51:01 AM

Hey, RJ Does business with my father's Company.. Without Sita (my father's Company) No airline can fly in the sky.

So if you are interested. Contact me and i shall talk to my father about it.. :)

#17
Qwaider
Said
On: 1/4/2008 3:57:05 AM

Your father owns Sita? The x.28 company?

#18
Maher
Said
On: 1/4/2008 3:59:15 AM

naaah not owns it. he is the Chirman of middle east.
dont know what does x.28 company means though! :s

#19
Qwaider
Said
On: 1/4/2008 4:13:06 AM

I think it's the network protocol they use to communicate with other flight. You see they need a reliable network with up-time much higher than what the Internet has.